Central Scheduling Workshop

This is a hands-on interactive workshop where you will learn the tools and acquire the techniques critical to:

  • Plan & Start up a Central Scheduling Department smoothly & quickly while avoiding common
    implementation mistakes
  • Improve the Effectiveness & Outcomes of an Existing Central Scheduling Operation
  • Grow the Hospital's Business by Capturing More Market Share in competitive markets
  • Improve the Revenue Cycle with accurate and complete treatment & billing data

Our company has over seven years experience assisting Central Scheduling operations improve their outcomes.  Since
1989, our staff has worked in just about every department in a hospital and understand how to design viable schedules
that maximize capacity utilization, accessibility & On-Time execution.  You will learn how to:

  • Calculate Staffing and Service Levels
  • Reduce Talk Time & Abandon Calls
  • Train & Develop Staff for maximum Productivity & Retention
  • Provide excellent customer service from initial call to visit completion
  • Improve the Revenue Cycle
  • Create Management Reports that get attention
  • Take advantage of your Telephone System Capabilities
  • Design & Deploy Schedules that attract business
  • Avoid or reverse common start-up mistakes
  • Compete with Freestanding Facilities
  • Grow profitable Market Share

You will receive the following to take back to your hospital for further use with other hospital staff & Administration:

  • All presentation materials (electronic versions) for continuing education
  • Excel Worksheet for trending, graphing & reporting key performance data
  • Call Center for Dummies paperback (1 copy per institution)
  • "Centralized Scheduling an Unanticipated Revenue Cycle Improvement" Article- HFM
    Magazine article co-authored by our company
  • Staffing calculator program (temporary access)
  • Links to a variety of Internet Resources

We encourage multiple participant and departmental participation and are offering an attractive group pricing rate.  
The Workshop is priced as follows:

  • 1 Participant = $700
  • 2 - 3 Participants = $1,000
  • Lunch is included in the price as is Instructor time pre and post the workshop for questions or other
    assistance.  Of course, you can always contact us afterwards with any questions.
  • Cancellations incur a 10% fee.  For a Refund, you must cancel 5 working days prior to the event date.
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Register for the Workshop
Or Call us at 215  - 646 - 2271
Click Below to See a Workshop Demo